Privacy Policy

We may collect the following information:

Personal Information

• Full Name
• Email Address
• Mobile Number
• Postal Address
• PAN (where required for donation receipts)
• Donation details
• Any information voluntarily submitted through contact forms or registration forms

Technical Information

• IP Address
• Browser type and version
• Device information
• Operating system
• Date and time of access
• Pages visited
• Cookies and website usage information

We use your information to:

• Process donations and issue receipts.
• Respond to your enquiries.
• Register volunteers, participants, or beneficiaries.
• Send updates about our activities, events, and initiatives.
• Improve our website and services.
• Maintain records required by applicable laws.
• Prevent fraud and ensure website security.

When you make a donation through our website:

• Payments are processed through secure payment gateways.
• We do not store your debit card, credit card, banking credentials, CVV, OTP, or UPI PIN.
• Payment processing is governed by the respective payment gateway's privacy policy.

Our website may use cookies to:

• Improve website performance.
• Remember user preferences.
• Analyse website traffic.
• Enhance user experience.

You may disable cookies through your browser settings, although some features may not function properly.

We do not sell, rent, or trade your personal information. Information may only be shared:

• With payment service providers for processing donations.
• With government authorities when legally required.
• With trusted service providers working on our behalf under confidentiality obligations.

We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of electronic transmission or storage is completely secure, and absolute security cannot be guaranteed.

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. Users are encouraged to review their respective privacy policies.

We retain personal information only for as long as necessary to:

• Fulfil the purposes described in this policy.
• Comply with legal, taxation, accounting, and regulatory requirements.

Subject to applicable law, you may request to:

• Access your personal information.
• Correct inaccurate information.
• Update your details.
• Withdraw consent where applicable.
• Request deletion of your information (subject to legal obligations).

Our website is not intended for children under 18 years of age without parental or guardian consent.

We may update this Privacy Policy periodically. Any revisions will be published on this page with an updated effective date.